Trust and Safety Policy

Effective Date: Oct 1, 2025

MY-IVVI Inc. is committed to maintaining a safer and more trustworthy rental marketplace.

1. Safety Measures

We may use identity checks, fraud review, booking records, messaging records, payment screening, and manual review to help reduce misuse and fraud.

2. Reporting

Users should report suspicious behaviour, unsafe items, fraudulent listings, harassment, threats, or booking irregularities immediately.

3. Enforcement

MY-IVVI Inc. may suspend listings, pause payouts, cancel bookings, block users, require verification, or remove accounts to protect the platform.

4. No Guarantee

While we take reasonable steps to improve trust and safety, no platform can guarantee the conduct of every user or eliminate all risk.

All Related Policies and Pages

• Terms and Conditions
• Booking Policy
• Cancellation and Refund Policy
• Privacy Policy
• Cookies Policy
• Security Deposit and Damage Policy
• Pickup, Delivery and Return Policy
• Late Return and No-Show Policy
• Guest Verification and Eligibility Policy
• Host and Local Supplier Terms
• Prohibited Items and Restricted Use Policy
• Payment, Fees and Service Charges Policy
• Liability Disclaimer and Risk Acknowledgement
• Dispute Resolution Policy
• Trust and Safety Policy
• Insurance and Protection Disclosure
• Community Standards
• Equipment Use and Care Guidelines
• Contact Us
• Help Center

For questions, contact us at rentals@my-ivvi.ca or through Contact Us